Privacy Policy

Renovation Love Sanctuary — Privacy Policy

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Last Updated: 11/24/2025

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Renovation Love LLC dba Renovation Love Sanctuary (“RLS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, services, programs, retreats, coaching, or any other offerings (collectively, the “Services”).

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By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information that identifies you as an individual, including:

• Name

• Email address

• Phone number

• Billing or mailing address

• Payment information (processed securely via third-party providers)

• Emergency contact information (for wellness/retreat events)

• Social media handles or other identifiers

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B. Usage & Technical Information

Automatically collected when you visit our website:

• IP address

• Browser type and version

• Device type

• Pages viewed

• Referring websites

• Cookies or tracking technologies

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C. Wellness or Coaching Information (If applicable)

During programs, coaching, retreats, or spiritual sessions, you may voluntarily share:

• Personal goals or emotional reflections

• Notes, assessments, or participant forms

• Preferences for activities or accommodations

We treat this information as confidential and only use it to provide a safe and personalized experience.

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2. How We Use Your Information

We use your information to:

• Provide and maintain our Services

• Process registrations, payments, or bookings

• Respond to your inquiries or support requests

• Personalize retreats, coaching, or programs

• Improve our website, offerings, and communication

• Send newsletters, updates, marketing, or event invitations

• Comply with legal or administrative obligations

You may opt out of marketing communications at any time.

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3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

• Service Providers: payment processors, booking systems, email providers, hosting platforms

• Partners or collaborators: only when necessary to deliver Services you’ve signed up for

• Legal authorities: if required by law, to protect our rights or safety, or to prevent fraud or harm

All third parties are required to keep your information confidential and use it only for agreed purposes.

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4. Cookies & Tracking Technologies

Our website may use cookies, pixels, or similar technologies to:

• Improve website performance

• Analyze user behavior

• Remember your preferences

• Deliver more relevant content

You can adjust browser settings to refuse cookies. Turning them off may affect website functionality.

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5. Data Retention

We keep your information only as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes

• Protect our rights

If you request deletion, we will remove your information unless we are legally required to retain it.

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6. Security

We implement reasonable physical, technical, and administrative safeguards to protect your data.
However, no method of transmission or storage online is 100% secure, and we cannot guarantee absolute protection.

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal information we hold about you

• Request corrections or updates

• Request deletion of your information

• Opt out of marketing communications

• Restrict or object to certain processing

You may exercise these rights by contacting us at:
📧 juliet@renovationlove.com

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8. Children’s Privacy

Our Services are not intended for children under 13.
We do not knowingly collect information from children under 13.
If we discover that information was provided by a child, we will delete it promptly.

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9. Photography & Media Use

During Renovation Love Sanctuary events, retreats, coaching sessions, workshops, or other experiences, we may take photos or videos of participants, activities, animals, and the surrounding environment (“Media”). Media may be used for promotional, educational, and informational purposes, including but not limited to our website, social media accounts, marketing materials, digital publications, and advertising.

By attending or participating in any RLS activity, you acknowledge and consent to being photographed or recorded and grant Renovation Love Sanctuary the right to use this Media for the purposes described above.

If you do not wish to appear in any photographs or recordings, you may request to opt-out at any time by informing us:

• In writing before the event,

• Verbally at check-in or upon arrival, or

• By emailing us after the event so that we may remove or avoid posting identifiable Media.

We will make reasonable efforts to honor opt-out requests; however, we cannot guarantee removal from group or crowd photographs where you are not the primary subject and are not clearly identifiable.

We do not sell or transfer personal Media to third parties except where necessary for RLS advertising or digital content management.

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10. Wellness, Retreat, and Coaching Disclaimer

Participation in coaching, retreats, or wellness programs is voluntary.
While these experiences may involve emotional or personal exploration, they are not a substitute for mental health treatment, medical care, or emergency services.

Personal disclosures made during sessions are treated as confidential and used only to support your experience, unless:

• Required by law, or

• Necessary to prevent harm to yourself or others.

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11. Outside Links

Our website or social media may contain links to external sites.
We are not responsible for their content, policies, or practices.
You should review the privacy policies of those third-party websites before interacting with them.

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12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our services.
The “Last Updated” date will always reflect the most recent version.
Continued use of our Services indicates acceptance of the updated policy.

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13. Contact Us

If you have questions or requests related to this Privacy Policy, please contact us:

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📧 juliet@renovationlove.com
📞 (630) 276-3206
 

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